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Overview: Saved Topics

Last Updated: Jul 21, 2017

The Saved Topics panel contains all the topics that have been saved over the course of the project, user-defined topics as well as topics from any supervised classifiers in the project.

The graph at the top of this panel shows the history of share of voice of each saved topic for 5-minute periods over the last 10 hours. Colors are assigned to each saved topic to distinguish them, and the colors in this graph correspond to the colors in the topic cards below.

The percentages on the topic cards show the share of voice over the last hour. This percentage will change as new messages are classified as belonging to that topic.

There are three actions you can take with a saved topic.

The Block Topic option enables you to block a topic.  See the article on "Blocking Topics" for more information.  The Remove from Saved Topics option will remove the topic from the Saved Topics list and, if the conversation is ongoing, back into the New Topics panel.  The More Information option will open a new panel displaying additional information about the topic, including the messages included in the topic.

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